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If you have any questions or concerns,
please contact us using the form below. 
We will respond in under 24 hours.

Alternatively, send us an email to

Frequently Asked Questions

Are the ingredients in these supplements safe and effective?

Absolutely! At Vetrinex Labs, the health and happiness of your pets are at the forefront of everything we do. We only include ingredients that have been scientifically validated for safety and efficacy, each rigorously tested for potency before production to ensure our supplements deliver on their promise of efficacy. Manufactured in the USA under strict GMP-certified standards, our supplements set the benchmark for quality in pet care.

How quickly can I expect to see improvements in my pet's joints?

Our customers often report observing positive changes in their pets’ mobility and comfort within the first 3 weeks, with most seeing a meaningful difference within 6 weeks of regular use. These rapid, noticeable results stem from our commitment to using clinically effective dosages. The results can be seen in our customer testimonials section.

Why should I invest in these supplements when there are
cheaper options available?

While there are less expensive products on the market (refer to the table in the previous question to see how we compare), Vetrinex Labs offers unmatched value through our high-potency and high-efficacy supplements. Investing in our products means investing in the long-term health and happiness of your pet, potentially reducing the need for other treatments. The effectiveness and quality of our supplements provide significant long-term benefits and savings, making them a wise investment for your pet's well-being and happiness.

Will this product work for my pet's specific condition, like severe
arthritis or hip dysplasia or post surgery?

Vetrinex Labs' supplements are formulated to address a range of joint health issues, including severe arthritis, hip dysplasia, post-surgery recovery, especially procedures related to joints (e.g., ACL repair, hip replacement), acute injuries such as sprains, strains, or fractures that impact joint health, and joint stress or injury resulting from high levels of activity, such as intense play, sports, or work (in the case of working dogs). We are dedicated to improving the mobility and quality of life for pets with different joint health challenges.

Is it safe and beneficial to use these supplements over
the long term?

Yes, continuous use of Vetrinex Labs' supplements is not only safe but beneficial for sustaining long-term improvements in joint health. Our products are formulated in accordance with the highest safety standards and regulatory compliance, ensuring they can be used as a long-term part of your pet's health regimen without concerns.

Can I use Vetrinex Labs' supplements alongside other medications
or supplements my pet is currently taking?

Vetrinex Labs' supplements are designed to complement your pet's existing health regimen, including any medications or supplements they may be taking - as long as there is no overlap in ingredients. However, we recommend consulting with your veterinarian to tailor the best approach for your pet's specific needs, ensuring a holistic and effective health strategy.

“We believe that not all supplements are created equal and at Vetrinex Labs we are committed to using science to create products that your pet will love and that actually work!”

Our team is made up of dedicated pet owners who are passionate about improving the lives of pets and their parents. We have years of experience in the industry and are committed to staying up-to-date with the latest research and trends.

But don’t just take our word for it – hear from our satisfied customers. Their testimonials and reviews speak to our success and reliability, and we’re proud to have made a difference in the lives of so many pets and their families.

​Success Stories

​Happy Pet Parents

​5 Star reviews

We put science first for best results.

Need help getting started?
​Let’s take a look at our Product Collection

For all customer service queries reach out to us at:

Refund & Guarantee Policy

Nothing to hide. No shady tactics. No uncancellable subscriptions. Here are the terms and conditions for all the offers on this page.

For all support requests, please email us at - we will respond within 48 hours (usually much quicker).

1. Empty Bottle Money Back Guarantee:
Applies only to the first bottle of Joint Support. Additional units are governed by the bullet #3 below (Additional Units). Time limit: 100 days after order.

2. For our Silver Tier (Free Trial Offer):
Cancellation requests (if any) for the payment of the offer can be sent after 4 weeks of purchase up to the date of the payment. This allows a fair chance for the product to start working and showing results. There are no refunds on any part of this order as the trial is already risk-free.

3. Refunds for Additional Units Purchased:
If more than 1 unit is purchased, the additional units can only be returned for a refund. You will receive a prepaid shipping label and you will be issued a full refund less $10 restocking fee. Time limit: 100 days after order.

4. Subscriptions:
Any modifications to subscription should be made before the payment and before shipment. Shipments once made cannot be canceled. We will still try to help you, but early modification makes it easier.

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