Nothing to hide. No shady tactics. No uncancellable subscriptions. Here are the terms and conditions for all the offers on this page.

For all support requests, please email us at support@vetrinexlabs.com - we will respond within 48 hours (usually much quicker).


1. Empty Bottle Money Back Guarantee:
Applies only to the first bottle of Joint Support. Additional units are governed by the bullet #3 below (Additional Units). Time limit: 100 days after order.

2. For our Silver Tier (Free Trial Offer):
Cancellation requests (if any) for the payment of the offer can be sent after 4 weeks of purchase up to the date of the payment. This allows a fair chance for the product to start working and showing results. There are no refunds on any part of this order as the trial is already risk-free.

3. Refunds for Additional Units Purchased:
If more than 1 unit is purchased, the additional units can only be returned for a refund. You will receive a prepaid shipping label and you will be issued a full refund less $10 restocking fee. Time limit: 100 days after order.

4. Subscriptions:
Any modifications to subscription should be made before the payment and before shipment. Shipments once made cannot be canceled. We will still try to help you, but early modification makes it easier.
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Who we are
Our website address is: https://vetrinexlabs.com.

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with
If you request a password reset, your IP address will be included in the reset email.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent
Visitor comments may be checked through an automated spam detection service.

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